Parents Area
Frequently asked questions
Do you offer trial sessions at your nursery?
Yes, you may visit the nursery with your little one for a free one-hour trial session. This should be arranged in advance with the nursery manager.
How do I book a place for my child at a nursery?
You need to complete a nursery contract, agreeing to the terms and conditions, which the nursery director or manager will discuss with you. You will then need to pay a deposit of £250 and a non-refundable registration fee of £75.
How does your nursery cater for families with food preferences?
We will always cater for any food preferences (e.g. vegetarian, no beef, etc.), whilst ensuring that your child has a healthy and balanced diet. We do not serve pork and we are a nut free
nursery.
How do I settle my child into the nursery?
The nursery manager will contact you shortly before your child’s start date to arrange settling in sessions with you. During the first settling in session, you will remain in the room with your child, meet the room team and complete paperwork to help the team get to know your child. During the second settling in session, you will remain in the room with your child for about half of the session, and then spend time with the nursery manager to finalise the paperwork and to give you another opportunity to ask any further questions that you may have. During the third settling in session, we would request that you drop your child at the nursery and then leave for two hours. Based on how well your child manages the third settling in session.
We offer a 2 week settling period, this is scheduled on the days your child would attend nursery on a normal week.